Freecall®1800 - Makes it easy for customers to call

Freecall®1800 - allows callers to ring you free of charge from most fixed phones in Australia! You can nominate where calls are answered based on the call origin, time or day, and overflow calls to alternative locations. Charges for the service and calls are billed to your Telstra account.


Features & Benefits
With Freecall®1800 you can:

• motivate customers to call you by offering a free call! and give your business an edge over the competition
• maximise your response from customers by including a Freecall number in your advertising, company signage and letter head
• extend your business hours by sending calls to branches in different time zones
• no need to change your number even if you move office - your Freecall®1800 number can stay the same
• enhance your professional image by offering customers a free call

Priority® 1300

Priority1300 - Make Customer Service a priority

Priority1300 is a ten-digit number for customers to call you Australia wide for a low untimed charge per call from most fixed phones within Australia. You can nominate where calls are answered based on the call origin, the time or day and divert overflow calls to alternative locations during busy periods.


Features & Benefits
Priority®1300 makes it easy for your customers to keep in touch. Benefits may include:

• increased customer service by offering customers a single contact number to call you Australia wide
• serve customers on the spot by answering your calls locally using options such as Area Code Manager and Local Area Manager
• your number can stay the same even if you move your office around the corner or interstate
• helps increase your market reach without having to set up a local office by promoting your number nationally
• find out more about your customers using Telstra Analyser® Online which provides you with valuable information such as where customers are calling from and unsuccessful calls

Availability
Priority®1300 is available Australia wide. Most services can be connected within 3 business days, depending on the features selected and the number of answering locations required.